The questions you might concern

How to Choose a pick and place machines?

A. Tell us your products, we will propose the brand to better fit for the production. For example, FUJI NXT is the best solution for Smartphone assembly and if you need to handle the big size PCB, then Panasonic NPM-W is the best choice.

B. Advise your target production capacity, normally we will call it CPH. PCB to be assembly per day and components per PCB are the key facts to decide the CPH. Each brand features different mounting speed, like FUJI, Siemens, Panasonic, Hitachi, these are made for high speed, while Yamaha, JUKI, Samsung mounters ranked as medium speed.

C. Your chip mounters are a key factor to decide the Flexible mounter which handles the BGA, QFP, and QFN components. Flexible mounter is not Must equipment in the production line, your production type and volume decide whether you need one or not, for example for the prototype we usually use one chip mounter alone (Most of the chip mounter can handle both small and big components at the same time but sacrificing speed).

 How can I get the suitable reflow/wave ovens and screen printers?

We believe that which best fits us is the best choice. Our products, budget, factory layout…are elements to decide the choice. We already selected famous names like Vitronics, Heller, BTU which been widely used around the world, so your choice is simply your preference. Also, the same story for screen printer, you can find DEK, MPM, EKRA here.

 How can I make a purchase?

A. Talk to our sales engineer to pick out the right machine

B. We settle the right price.

C. You will receive our invoice for the selected M/C

D. We will pack and dispatching the M/C after payments

E. We will offer technical and parts support within the warranty, and even after the warranty, our sales engineer still offers consultancy.

How can I pay?

We accept Wire transfer through bank, West Union, Credit card (Only through PayPal, additional 4.5% fee will be charge), and sometimes by L/C for special cases.

How machine be sent to my place? And how long it takes?

Normally machines will be loaded into a container for sea shipment. In case of urgency, Air Cargo is an option (shipping cost will increase significantly). It takes 15-50 days depend on destined ports which for Air Cargo it is about 3-10 Days depend on destined airports.

How the warranty works?

Every unit of machines been thoroughly inspected, maintained and calibrated to make sure they are ready to go status right after been installed on the customer side. But in rare cases like damages or electric failure caused by transport, bellows are what we are going to do to fix:

A. Experience engineers will work with customers to find out the problems and conclude the solution.

B. Parts will be sent for replacement within the warranty period at our cost and an engineer will be deployed to the customer site to help with machines fixing in case of the customer cannot fix it by themselves. In the case of our engineer service, there is a fee occurred.